Ovolo goes top of the pops as Trip Advisor’s #1 Hotel
Independent, design-led hotel collection, Ovolo, picks up the highly contested accolade and guest-voted award for #1 Hotel in Australia and South Pacific, for their unique Ovolo Woolloomooloo property in this years’ TripAdvisor Travellers Choice Awards for Hotels, 2019.
Working hard to rise through the competitive ranks of the hospitality industry, Ovolo Woolloomooloo was first recognised as one of the top 25 hotels in Australia, was then voted #3 in the 2018 Travellers Choice Awards with consistent feedback from guests resulting in the recent announcement of being voted #1 in Australia and South Pacific. Ovolo Woolloomooloo has won over the nation, with guests from all over the world voting for the hotel to take home this first class award, enabling the brand to continue to strive to exceed customers’ expectations and surprise and delight across their entire collection of properties.
With all six of the brand’s Australian based hotels ranking in the top 20 of their respective cities and three of those hotels in the top three (including the second Sydney hotel, Ovolo 1888 Darling Harbour which was awarded #3 in all of South Pacific!) – it seems that Ovolo is definitely doing something right. Each Ovolo offers a unique yet personable stay for each and every guest who visits. Known for its funky décor, quirky attributes and second to none customer service, Ovolo puts its success down to its faithful staff and generous visitors, as it is them who they continue to learn from and aspire to amaze, throughout the day to day running’s of each hotel within the collection.
Ovolo CEO and Founder Girish Jhunjhnuwala said “I’m all shook up! …A great start to the year being named Trip Advisor’s No.1 hotel in Australia and in all of South Pacific! It’s YOU, our Shiny, Happy guests that has made this possible! Thank you!”
Ovolo Woolloomooloo is where stunning design, fashion and playful art filled interiors collide. Much of the playful personality of the hotel reflects that of its founder, Girish Jhunjhnuwala, especially his love of ’80s music. Expect to ride in the lifts to the sound of Talking Heads, book a stay in an AC/DC or INXS-themed Rockstar suites and stream Radio Ovolo on Spotify, for some Duran Duran and Terence Trent D’Arby.
Within the award-winning property is Alibi Restaurant and Bar, located adjacent to the foyer of Ovolo Woolloomoolo and is Australia’s first hotel restaurant to serve a 100% plant-based menu. Alibi’s philosophy is simple; clean eating need never compromise on taste and they are indeed true to their word.
Like all Ovolo properties globally, every detail has been carefully considered at Ovolo Woolloomooloo so guests always feel special and wake up happier and more optimistic whenever they stay.
While design is a big part of the Ovolo philosophy, so is its overall experience and signature freebies. Ovolo believe that all visitors are to be treated as the Rockstar’s they are, and so for every guest who books directly through Ovolo, they can expect to receive free continental breakfast, free WiFi, free in-room mini bar, free laundry and free happy hour drinks – which is just the start of Ovolo’s offerings.
The brand’s moto of ‘Shiny Happy People’, is aimed at both their employees and guests, because in their eyes happy staff = happy guests = loyal guests.
To ensure all staff remain empowered with the best tools for the job, Ovolo has launched a new R.O.C.K solid learning and development program, specifically designed to fit perfectly into the overarching brand model: Fabulous. Unconventional and Never Boring. From O’Boarding to ROCKING as a Leader, Ovolo make sure their people feel supported and offers them the most effervescent learning experience to meet their professional needs.
“Ovolo Woolloomooloo – We Need You Tonight! That’s the message from our guests. Without you guys, we wouldn’t be here! A huge high five to all those who took the time to vote and review us on Trip Advisor. Now let’s smash 2019 and stay as No.1 into 2020!” said Ovolo Woolloomooloo General Manager, David Sude.
Ovolo work hard to achieve the very best for both employees and guests across their entire portfolio of hotels. The brand continues to grow from strength to strength, but not without the constant practice of trial and error, persistent learning and development and endless hard work. Winning the #1 Hotel in Australia and South Pacific in the 2019 TripAdvisor Travellers Choice Awards is just the beginning for Ovolo, as they continue to strive to exceed their customer and hotel experience throughout Australia and beyond.