Meet MTA – Mobile Travel Agents’ Leonie Matos
Family background: My family is mainly in Australia with relatives in Peru, Spain and France.
What did you do before you joined MTA? I worked in a few different agencies including a stint with KPMG’s in-house travel office in London. Top shelf travel, every trip.
When and why did you join MTA? I joined MTA 11 years ago, to give me the freedom to dedicate more time to my clients, and more time for ‘life’.
What do you like most about working as an MTA Advisor? Without doubt, the best thing about MTA is the support team. You work independently for most of the time, knowing that there is always expert specialised advice on hand.
Do you have a specialised area in travel? Leisure. FIT to Europe, Latin America and Africa are favourites.
What’s one of your biggest personal achievements? Being Mum to three vibrant, well-travelled young adults and reaching a super level of independence.
What’s the biggest thing you’ve learnt since starting as a home-based travel agent? Creating great relationships with hotelier and suppliers. They are vital, and make it all very enjoyable.
What sets MTA apart from the rest? Owners co-managing directors Karen and Roy Merricks only select the very best agents. Great training is available too, key to maintaining good industry knowledge.
What’s the best advice you’ve ever been given and who gave it? When something bad happens, ask yourself will it matter in five years? Generally not. Great advice Dad.
Who do you admire and see as a role model in the industry? Crooked Compass’ Lisa Pagotto – love what she offers – new and super interesting.
What destinations are next on your travel bucket list? French Polynesia, Austria, Patagonia and Colombia.
What’s the most memorable travel experience you’ve had (good or bad)? Arriving into Costa Rica for the first time and hearing Latin music, Salsa and Merengue. It was literally love at first listen.
What three things do you always take with you when travelling? Swimmers, Bose headset and a refillable water bottle.
Which famous person would you most like to travel with and where to? Pat Rafter and straight to Roland Garros, Paris.
What do you find yourself doing on your weekends? Spending time with family and friends, playing tennis and a little work too.
What direction do you see the industry heading in over the next five to ten years? People will increasingly appreciate a tailored experience. That’s where MTA shines.