Uniworld announces improvements to travel advisor booking tools

Uniworld announces improvements to travel advisor booking tools

Uniworld Boutique River Cruise Collection announces new technology enhancements to its “River Currents” travel advisor booking tool, as well as new waitlist functionality, available now. These new advancements will offer travel advisors more opportunities to generate sales, save time and ultimately avoid missing out on potential client bookings.

According to Uniworld President and CEO Ellen Bettridge, improvements to the popular booking tool and need to waitlist guests for sold out cruises were informed by the brand’s partner travel advisors. “We value our partner agencies and travel advisors.  After all, they engage with us and our technology every day and understand best how the tools can benefit their business.  Based on their recommendations, we are delighted to deliver these new updates,” said Bettridge.

One of the exciting technology enhancements includes a brand-new waitlist functionality for both Uniworld and U by Uniworld clients, which was created so that travel advisors can add their clients to a waitlist on selected sold out cruises for a minimal deposit.

Uniworld’s other new major technology enhancements to River Currents include:

Expanded Promo Code Functionality and Messaging –  When utilising a promotional code, once entered, River Currents will now advise status of the Promo Code as either “successfully applied” or “rejected / invalid”.
Clear Break Down of the Savings – In the “Breakdown Section” after the promo code has been applied, it will breakout the savings amount upfront. Travel advisors no longer need to complete a booking to see the full savings breakdown.
Ship Board Credits – Any applicable Ship Board Credits will now be notated in the savings breakdown section during the booking.
Simple Invoice Sending Options – Should a travel advisor wish to send, view, print or e-mail a copy of an invoice for a booking, they can now do so via River Currents.
Booking Status Displays – All bookings made in River Currents are now displayed so that travel advisors can easily determine a booking’s status. Statuses include: Confirmed, Paid in Full, Deposit, Released and Cancelled.

For more information, please visit www.uniworld.com. To inquire about waitlists on sold out cruises, please don’t hesitate to contact the reservations team at 1300 780 231.

ABOUT UNIWORLD BOUTIQUE RIVER CRUISE COLLECTION

Uniworld Boutique River Cruise Collection—the world’s most luxurious all-inclusive river cruise line – features luxurious ships with an average capacity of 130 guests, exclusive excursions, gourmet cuisine, and one of the highest staff-to-guest ratio in the river cruise industry. Uniworld offers truly all-inclusive itineraries in Europe, as well as voyages in Russia, China, Vietnam and Cambodia, India, and Egypt—a total of 23 rivers in 24 countries worldwide. Uniworld is a member of CLIA and highly regarded by discerning travellers, media, and cruise industry experts; having most recently been named the #1 River Cruise Line in the Travel + Leisure World’s Best Awards 2018 readers’ survey and voted Top-Rated River Cruise Line Europe in the 2018 Cruise Critic Cruisers Choice Awards. Other awards include Australia’s Best River Cruise Line in 2017 by Cruise Critic(world’s leading cruise reviews site), Best River Cruise Line in Signature Luxury Travel & Style’s 2017 Luxury Cruise Awards, #1 River Cruise Line in the Travel + Leisure World’s Best Awards 2016 readers’ survey.

Source = Uniworld Boutique River Cruise Collection
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