Lux Group Ltd trading as Luxury Escapes have advised AFTA that they wish to voluntarily withdraw from ATAS effective 1 July 2018.
As Luxury Escapes is no longer ATAS accredited they are not eligible to be a Finalist in the 2018 National Travel Industry Awards (NTIA) and as such have been disqualified from Category 9, Best Online Travel Agency. In accordance with the NTIA Conditions of Entry (1.5) to be eligible in Category 9 a business must be ATAS accredited.
The withdrawal includes the accreditation of recently acquired Scoopon Travel and Bon Voyage travel.
AFTA are informing industry and consumers that the Lux Group is no longer ATAS Accredited and does not fall under the jurisdiction of the ATAS Charter or ATAS Code of Conduct.
ATAS Participants whose accreditation has been cancelled must immediately take steps to remove any logo or reference to AFTA or ATAS from their website, business cards, any ancillary internet or social media sites you may use (such as Facebook, Twitter, LinkedIn) any printed material used to promote your business like brochures, flyers or newsletters and any other in store promotional materials used like certificates, stickers or window decals. Cancelled Participants are no longer eligible for the AFTA Chargeback Scheme (ACS).
A notice has been posted to this effect on the AFTA website pursuant to s6.2 of the ATAS Charter.
The Australian Federation of Travel Agents (AFTA) is the peak body in Australia representing the retail travel industry. Founded in 1957, AFTA represents the majority of travel agents in Australia and includes all of the major travel agency groups.
AFTA’s role is to uphold the interests of members in matters relating to the operation of all travel agencies in Australia. In broad terms these issues are ones that are not addressed by agent chain or corporate entities on behalf of their members, and are ones that involve the industry as a whole.
ATAS -TRAVEL ACCREDITED: The AFTA Travel Accreditation Scheme (ATAS) is an industry accreditation Scheme that sets the benchmark of quality for the travel industry.
ACS – AFTA Chargeback Scheme: Is a separate entity limited by guarantee as a Mutual Beneficiary Fund established for the benefit of ATAS Accredited AFTA members. ACS protects travel agents from debit and credit card chargebacks as a result of end supplier failure.
AFTA is committed, through ATAS, to elevating travel industry standards in Australia by driving increased and continued participation by travel intermediaries in ATAS and raising consumer awareness of the benefits of booking travel through an ATAS accredited agent.
The accreditation Scheme is open to all travel intermediaries (those that buy and sell travel).
ACS participation is open to any ATAS accredited travel agent.