Australia’s biggest cruising fears revealed
New research from InsureandGo finds medical issues feared most
Following another successful summer cruising season, new research from online travel insurance provider InsureandGo has uncovered Australia’s biggest cruising fears.
The survey of over 3,100 Australians found that more than half listed some kind of medical issue as their biggest fear, with 28 percent fearing a general illness and 23 percent fearing a major on-board medical emergency. These were followed by lost or stolen belongings (8 percent), mechanical failure (7 percent), an onshore incident (7 percent), and missed port (5 percent).
Mr Jonathan Etkind, Head of Sales, Digital and Marketing of InsureandGo, believes that while some travellers may be concerned about medical issues while cruising, the right level of travel insurance can help cover the costs for incidents in the event something does go wrong.
“We’re not surprised travellers are most concerned about on-board medical issues as medical assistance from the middle of an ocean can be a complicated and stressful process. We’ve found that medical repatriation and evacuation from cruises are very common,” said Mr Etkind.
“As medical issues can happen on-board a cruise ship, it’s important to have the right travel insurance policy to help cover the costs which can easily balloon. We encourage all travellers to do their research and find a travel insurance policy that suits their needs and declare all pre-existing medical conditions to ensure they receive the coverage they need,” said Mr Etkind.
Gold Coast based cruiser Margaret Duffy-Marin, 77, knows the importance of purchasing travel insurance after she experienced a heart attack on-board a cruise while travelling around the Pacific earlier this year. Ms Duffy-Marin felt unwell and visited an on-board doctor before she was airlifted off the ship and spent three weeks in a hospital in Nouméa.
As Ms Duffy-Marin had a pre-existing medical condition, she researched her options before settling on InsureandGo who cover for a range of health conditions. Her claim totalled more than $41,000, due to costs such as intensive medical care as well as flights and accommodation for her daughter to accompany her. These costs were completely covered by InsureandGo.
“While the experience itself was scary, I don’t have any fears or concerns about cruising. I feel completely confident cruising again as I know I’ll receive the coverage I need with travel insurance. InsureandGo paid for my daughter’s travel and accommodation while I recovered in hospital and ensured that I had the best care possible. It’s reassuring to know that with the right protections in place, you can still enjoy your cruise,” said Ms Duffy-Marin.
InsureandGo offers a specific cruising policy for the 1.3 million Australians who cruise every year and was the first online travel insurance provider in Australia to do so. Cruise cover includes the benefits of One Trip and Multi Trip polices and additional benefits such as cabin confinement for medical reasons, missed cruise departure and cruise delays among others.