The customer satisfaction stakes are continuing to heat up across the globe as TripAdvisor announces the recipients of its coveted Certificate of Excellence Awards for 2017, and leading the charge in the hotel category is Oaks Hotels & Resorts, who has strengthened its reputation as a leading accommodation provider of choice after receiving twenty awards across its property portfolio.
From Darwin to Brisbane, the Sunshine Coast, Port Douglas, Melbourne, Redcliffe, Gladstone and Mackay, an impressive collection of the hotelier’s Australian network were among those properties recognised for consistently achieving outstanding traveller reviews, comprising both central city hotels, and regional and coastal resorts.
One region in particular also saw Oaks Hotels & Resorts reach a notable milestone, with Oaks M on Palmer in Townsville, Queensland, receiving a Certificate of Excellence Award for the sixth consecutive year in the four-star accommodation category.
A number of international properties have also taken out this year’s award, including Oaks Club Resort in Queenstown, New Zealand; Oaks Sathorn in Bangkok, Thailand, as well as Oaks Liwa Heights and Oaks Liwa Executive Heights in the United Arab Emirates.
Chief Operations Officer of Oaks Hotels & Resorts, Mr Mike Anderson, commented, “We take great pride in delivering our guests with the highest possible standard of accommodation and service at every Oaks Hotels & Resorts property across Australia and overseas.
“Our brand is renowned for providing our guests with self-contained convenience and essential comforts, and above all else a memorable stay, so to be recognised for this at so many of our properties is a true accolade. We will strive to reach this level of excellence at every hotel and resort within our network.”
ABOUT OAKS HOTELS & RESORTS
Oaks Hotels & Resorts is one of Australia’s largest self-contained, accommodation providers, currently incorporating a portfolio of 56 properties spanning Queensland, New South Wales, Victoria, the Northern Territory, South and Western Australia as well as New Zealand, Thailand, India and the United Arab Emirates.
Providing the luxury of space, Oaks Hotels & Resorts offers a range of contemporary accommodation, from hotel and resort rooms and suites, to furnished serviced apartments, in central city locations and resort destinations.
ABOUT MINOR HOTELS
Minor Hotels (MH) is an international hotel owner, operator and investor currently with 156 hotels in operation. MH passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, AVANI, PER AQUUM, Oaks, Elewana, Tivoli, Four Seasons, St. Regis, Marriott and Minor International properties, MH operates in 24 countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
With dynamic plans to expand existing brands and explore strategic acquisitions throughout opportunistic markets, MH pursues a vision of a more passionate and interconnected world.