Captain Cook Cruises Fiji welcomes New Hospitality Manager
Captain Cook Cruises Fiji is delighted to announce the appointment of Ilisoni Vebose as Hospitality Manager onboard MV Reef Endeavour.
Ilisoni brings to the role 17 years of experience working for different resorts and cruising companies and for the past three years has been employed at Shangri-La’s Fijian Resort & Spa in the position of Events Manager (MICE).
In his new position as Hospitality Manager, Ilisoni will be responsible for managing all crew departments, including crew training, housekeeping and dining and beverage services to ensure guests holiday expectations are exceeded.
“I really enjoy making sure that guests are having a fantastic time on the cruise and that their expectations are delivered to the highest of standards. I see any challenge as an opportunity not only to improve but sustain excellent service.” Explains Ilisoni.
Ilisoni, who has been in the role since April, says he loves interacting with guests from different nationalities and hopes to exceed in his given responsibilities.
“I want to be the best Hospitality Manager I possibly can be, with a positive attitude and the ability to engage closely with our guests, crew, department and division heads and our General Manager, as we all work together to pursue common business goals.
I also look forward to creating an everlasting rapport with guests, identifying business potential and turning good results into great results.”
Captain Cook Cruises Fiji, Australian Managing Director, Jackie Charlton, welcomes Ilisoni to the team and looks forward to working with him
“I’m delighted to welcome Ilisoni to the Captain Cook Cruises Fiji team. He brings to the role a wealth of skill, experience and knowledge, which will be a great asset to the company.” Says Jackie.