‘Live Like A Local’ TravelManagers Italian Educational Experience
Experiencing Umbria just like a client would, was the highlight for TravelManagers’ personal travel manager Lisa Skaltsas, representative for Donvale in Victoria who recently participated on a TravelManagers exclusive six night Italy educational, hosted by Carol Scalercio from CIT Holidays and Melbourne-based Qatar Airways Sales Executive Jennifer Julio.
Participating personal travel managers were Victoria based Kylie Luttrell, Lisa Skaltsas, Sylvia Holland; New South Wales representatives Antonella Damiano, Irena Bryant, Mary Anderson, Rosa Frigel; Western Australia’s Linda Naake and Helen Georganas from the national partnership office operations team.
“Being able to share my extensive personal travel experience and product knowledge with my clients is an absolute priority for me. With most educationals everything like transport, hotels and sightseeing is pre-arranged allowing little time to really experience the destinations as you would if you were travelling independently. Our Italy famil was completely different to this, we discovered and experienced each location just as our clients would and this proved to be invaluable,” says Skaltsas.
Personal travel manager Kylie Luttrell representative for Black Rock in Victoria shares Skaltsas’ sentiments.
“Experiencing the destination like a local is really the only way to go. Often it’s the simple things that really make a client’s holiday. Having enjoyed new experiences and destinations I’m completely confident in combining the Agriturisimo Camiano Piccolo with absolutely luxurious hotels in Florence and Rome knowing this will create a wonderful experience. I wouldn’t have looked at piecing these hotels together before this trip.”
For Skaltsas, the famil provided numerous highlights.
“There were so many highlights however I really loved the guided walking tour of Spello. Venturing through the cobblestone streets and alleyways with the local guide learning all about its history and architecture was fascinating. Exploring the small boutique shops was also a wonderful bonus. I will definitely recommend my clients include Spello as part of their Umbria itinerary,” says Skaltsas.
“The morning truffle hunt in Spoleto at Bartoli was such a wonderful and unique experience. After the hunt we enjoyed lunch with Feliciano and his family who run the farm. It is such a beautiful part of the world and having the opportunity to be welcomed into their home, enjoy local wines and fabulous authentic Italian cuisine was truly an experience of a lifetime.”
TravelManagers attribute the exceptional, strong and effective business relationships with key airline, cruise and wholesale suppliers with providing personal travel managers the ability to experience exclusive educationals, to a variety of worldwide destinations.
“Partner supplier relationships have been built over many years and support of our partner’s products is absolutely key to our business model. The ability for our personal travel managers to experience dedicated famils is a large part of this support, says Executive General Manager, Michael Gazal.
Gazal further adds that “TravelManagers prides itself on providing exceptional and personal customer service which comes from firsthand knowledge and experience. Educationals that allow immersion into a destination, such as our co-created dedicated supplier famils, are so important and why we proactively work to provide as many exclusive educational opportunities as possible.”
“The support I receive from the national partnership office combined with TravelManagers’ collective buying power and increasing sales volumes gives me peace of mind that my clients will receive competitive pricing which allows me to focus on sharing my firsthand knowledge and travel tips that I know will make their travel the absolute best it can be.”
The group travelled with Qatar Airways, the state-owned flag carrier of the sovereign country of Qatar.
“Qatar Airways offer a real commitment to service and they were an absolute pleasure to fly. The friendly crew providing excellent service combined with its modern features and amenities ensure I will now recommend this airline to my clients without hesitation,” says Skaltsas.
For more information or to speak to someone confidentially about TravelManagers please contact Suzanne Laister on 1800 019 599.
TravelManagers operates in all Australian States and is a wholly owned subsidiary of House of Travel, Australasia’s largest independent travel company which has a forecast turnover of $1.5 billion for 2015. TravelManagers is a sister company to Hoot Holidays, also owned by House of Travel, and has more than 500 personal travel managers throughout Australia with a dedicated support team at the company’s national partnership office in Sydney. TravelManagers places all customer money in a dedicated and audited Client Trust Account which is separate from the general business accounts, ensuring client funds are only used for client purchases.