John Kendes, Resident Manager – Centara Grand at CentralWorld

John-Kendes-Name:  John Kendes

Position title:   Resident Manager

Company name:   Centara Hotels & Resorts

When and why did you join the industry?

Started at the young age of 15 years, I saw the opportunity to travel and work in many countries and to be part of a growing industry with endless possibilities.

What do you like most about your job?

The satisfaction of pleasing people, seeing the end results, sharing experiences gained and with a new challenge every day.

What’s one of the biggest achievements of your career so far?

Managing directly with the US Embassy in Japan for the visit of President Obama for the APEC Convention, the 600 room Hotel and Convention Centre being the Host venue. To see all the planning and logistics working to perfection was a great personal achievement.

What’s the best advice ever given to you and who gave it?

Always be good to others and be nice to your Mom.

Who do you admire and see as a role model in the industry? 

This would have to go to ALL the people in the industry that I have had the pleasure to work with.

What can people expect from your company and what sets it apart from the rest?

People can expect the very best of Thai Hospitality, Centara Hotels and Resorts is a family business where the values and loyalty are stronger than some of the other Hotel chains.

Travellers today expect a more personal approach and overall value for their spend.

What destinations are on your travel bucket list?

Anywhere OFF the beaten track.

What’s a memorable travel experience you’ve had (good or bad)?

Leaving London to start work and a new chapter of life in Alice Springs, outback Australia was a real travel experience.

What are three things you always take with you when travelling?

Currency, change of clothes and a sense of adventure.

Name someone famous you’d like to travel with and a destination you’d like to go with them.

Sorry, no one famous, I would much prefer to take an under privileged person on vacation, anywhere.

What direction do you see the industry heading in over the next five to ten years? 

Within the Asia region where I am currently based, I would expect an upward direction, with lower air fares, growing IT and cheaper accommodation offers. Expect however some rocky roads ahead.





Source = Centara Grand at CentralWorld

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