House of Travel Australia expands management structure
House of Travel Australia is delighted to announce the internal promotion of Grant Campbell to Chief Operating Officer (COO). This newly created role, with day-to-day operational responsibility for TravelManagers and eventually Hoot Holidays was created specifically to meet the growing demands of both companies.
House of Travel Australia Chief Executive Officer Joe Araullo is heartened by the companies’ continual focus on investing in its people and proactive ability to future proof its business.
“House of Travel Australia is a company that really cares about its people and recognizing talent and providing opportunities for internal growth is also of absolute importance to us. The company is constantly reviewing its performance to ensure maximum effectiveness and efficiency is achieved. The creation of the COO role and expansion of the leadership team is clearly reflective of this. We recognize effective leadership and management support is crucial to the success of our business and we are constantly look at ways to be forward thinking and innovative.”
Campbell’s initial focus as COO is to assume direct and overall responsibility for TravelManagers and he is looking forward to the challenge.
”TravelManagers is fortunate to have over 490 brand ambassadors who on a daily basis achieve significant success and provide inspiration to colleagues by going above and beyond for their clients. The opportunity to work more closely, provide positive influence and actively support these personal travel managers is really appealing.”
At a time when many companies are downsizing, TravelManagers continues to expand for the benefit of their personal travel manager network.
“I am simply thrilled to be working closely with Michael to collectively ensure TravelManagers continues to thrive and be the company everybody wants to work for,” says Campbell.
Campbell continues to report to Araullo, with TravelManagers Executive General Manager Michael Gazal reporting through to Campbell. Campbell will also retain direct oversight of House of Travel Australia’s financial performance and reporting with day-to-day financial operations now managed by the newly created Financial Controller role.
Campbell has been with House of Travel Australia since March 2007 commencing on a consultancy contract basis before taking on the full time role of Finance & Administration Director in July 2007, a position he has held to date. Prior to joining House of Travel Australia, for 11 years Campbell was employed by Harvey World Travel, with the exception of a two-year hiatus where Campbell took on the proprietorship of the retail business Michel’s Patisserie.
“As much as I loved my time having full control running my own business it was Harvey World Travel’s decision to list on the Australian Stock Exchange in 2000 along with the company’s strong desire to expand, that convinced me to return.”
The Harvey World Travel acquisition of Thomas Cook Ltd in both Australia and New Zealand resulted in a 25% increase in group turnover and 550 personnel.
“This together with never owning retail outlets in their own right resulted in a great many new challenges for the management team,” says Campbell.
The challenges didn’t stop there for Campbell. During 2004 Harvey World Travel made the decision to expand into the UK market and subsequently Campbell relocated to England to assist with the set-up of the company.
TravelManagers Chairman Barry Mayo knows TravelManagers’ personal travel managers are in good hands with Campbell’s extensive credentials and all-round business experience speaking for itself.
“The combination of extensive travel management and financial oversight in growing and expanding markets, combined with having experienced all facets of running his own business makes Grant well placed to lead TravelManagers and HOOT Holidays.”
Campbell has already commenced his new role with TravelManagers already seeing results from the increased leadership team.
“Even at this early stage TravelManagers has seen a positive effect with the sharing of responsibilities and direct reports benefiting the entire business. Joe can focus more on the future strategy and growth for House of Travel Australia and Grant through our superior infrastructure and technology will be more active in providing more and exclusive product for personal travel managers,” says Mayo.
With the imminent signing of the company’s 500th personal travel manager, Mayo is confident TravelManagers personal travel managers has the strongest and most experienced management structure possible to support them.
“It really does further enhance our reputation as having the largest network of personal travel managers as offering a truly dedicated management, leadership and support team in addition to being Australia’s only truly national personal travel manager network.
With a formula that is working so successfully, Araullo is looking ahead to 2016 with confidence.
“From experience we know by supporting and investing in our people, increased sales and business success will naturally follow. The future of TravelManagers and its mobile personal travel managers has never looked brighter,” says Araullo.
For more information or to speak to someone confidentially about TravelManagers please contact Suzanne Laister on 1800 019 599. ENDS
TravelManagers operates in all Australian States and is a wholly owned subsidiary of House of Travel, Australasia’s largest independent travel company which has a forecast turnover of $1.5 billion for 2015. TravelManagers is a sister company to Hoot Holidays, also owned by House of Travel, and has
more than 490 personal travel managers throughout Australia with a dedicated support team at the company’s national partnership office in Sydney. TravelManagers places all customer money in a dedicated and audited Client Trust Account which is separate from the general business accounts, ensuring client funds are only used for client purchases.