TRYP Fortitude Valley Hotel has been recognised as the top-performing hotel in Brisbane by Booking.com in Excellence Awards.
The hotel was recently presented the 2014 Booking.com Award of Excellence after achieving an impressive overall guest review score of 9.4 /10 in 2014.
The Award of Excellence is presented annually by Booking.com to properties around the world, in honour of their achievements over the previous year as measured by their overall guest review score.
Not only was TRYP Fortitude Valley Hotel’s score well above the national average, it was the best score in Brisbane, which is a good result for the young hotel, which opened its doors in September.
All of Booking.com’s guest reviews are from within the last 14 months and are written by real guests after their stay.
TRYP Hotel general manager Warren Cullum, said the entire team at TRYP is thrilled to receive this esteemed award.
“This is a reflection of our focus on providing impeccable customer service to consistently deliver exceptional customer experiences. Our ‘Own the City’ culture here at TRYP revolves around providing guests with an authentic and immersive Brisbane experience,” Mr Cullum said.
“While we are extremely proud of this achievement, and certainly pleased to be recognised as the top hotel in Brisbane, the award is also a great motivation for all of us to continue our constant endeavour for perfection.”
A total of 4,617 Australian properties received a 2014 Award of Excellence with an average score of 8.64 across all properties.