Malaysia Airlines are in mourning today after the declaration from the Malaysian Government that Flight MH370 was an accident and all passengers on board were pronounced deceased.
It has been more than 10 long months since the ill-fated flight went missing, but now Malaysia Airlines’ representatives will be contacting the appointed next-of-kin to proceed with the compensation process.
The airline remains steadfast to ensure that fair and reasonable compensation is paid to the families of all MH370 passengers in accordance with the applicable laws.
Malaysia Airlines will deploy further resources at its Family Support Centre (FSC) which had been set up in Kuala Lumpur.
The FSC will be the main point of contact for any next of kin in Malaysia and other parts of the world, along with our various regional offices, apart from China.
Malaysia Airlines’ personnel from the Human Resources department remain the main point of contact for the next of kin of the airline’s cabin and technical crew lost in the tragedy.
As has been the case since the beginning of the crisis, Malaysia Airlines continues to provide assistance to the families of the passengers and crew.
The management and staff of Malaysia Airlines wish to thank the public for their outpouring of support throughout this challenging time.