Dear Valued Trade Partner,
Air France would like to advise that if the strike action continues, our Australian Trade Desk will operate this weekend with the exceptional hours as below.
Trade Desk :
Saturday 27 September 1000-1900 EST
Sunday 28 September 1000-1900 EST
Phone 1300 391 191
Air France regrets this situation and is making every effort to minimize the inconvenience this strike action may cause to its customers.
Please continue to be sure all pnrs are updated correctly with clients mobile and or email. Our flight schedule will continue to be adapted each day accordingly and your clients will be informed of any impact on their flight.
Alternatively, Air France asks its customers to check on www.airfrance.com that their flight is operating before going to the airport. Customers will be informed of the potential impact the day before departure. However there may be other
disruptions and delays.
Please note the above contact information is for trade only. Our Sales and Service Centre for direct clients will be open normal hours:
Sales and Service :
Saturday 27 September 0900 -1830 EST
Sunday 28 September 0900 -1730 EST
Phone 1300 390 190
Full commercial instructions for the trade are updated on our trade site www.agentconnect.biz
Please accept our apologies for any inconvenience this strike action may cause your clients.
Thank you for your continued support.
From the team at
Air France KLM Australia
Trade Helpdesk: 1300 391 191