|Earn an oneworld diploma online. Image: oneworld|
oneworld has launched a new online training tool, designed to help travel agents world over learn various aspects of the alliance and sell the group’s fares “confidently and correctly”.
The oneworld Academy is currently available in English and will offer simplified Chinese, German, Japanese and Spanish over time and can be accessed via travelagent.oneworld.com.
Alliance director sales Jose Maria Alvarado said the first module in particular will help squash the “mystery” around the group’s round-the-world fares.
The first e-learning module is online now and covers the alliance’s portfolio of consumer fare products.
Those that successfully complete the module can download and print off a certificate proclaiming them an “oneworld Explorer round-the-world specialist”.