Travellers petition against Jetstar’s ‘service fee’

  Online petition gaining ground.

An online petition calling for Jetstar to reduce its fees has garnered support, in line with new Reserve Bank of Australia (RBA) rules.

Almost 10,000 people have signed the petition, The Australian reported.

New RBA rules state that card companies are able to ‘limit surcharges to the reasonable cost of acceptance’.

Jetstar has an AU$8.50 ‘service fee’ attached to most bank card transactions.

Some card companies argue the reasonable cost is less than one per cent of the transaction, yet based on current pricing, Jetstar's fee can be as much as 14 percent of the transaction.

RBA reforms aimed at stopping these over-the-top charges will not be monitored by any agency.

“While Jetstar doesn't have a credit card surcharge, we are aware of the new RBA standard applying to card schemes,” a Jetstar spokesperson said.

Unhappy with Jetstar’s fees, Gold Coast local Klaus Bartosch launched the petition.

“They claim the AU$8.50 is a ‘service fee’, but it’s plain and simple a credit card surcharge – and it's not right,” Mr Bartosch said.

Source = e-Travel Blackboard: P.T.
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